Power Slut Racing FAQ

If you are a registered member at Power Slut Racing, LLC, you can change your personal information at any time by updating your information at check-out.

If you select during the order process or at other times when you submit personally identifiable information, the information you provide may be used by Power Slut Racing, LLC to create and deliver to you our newsletters, surveys or other communications containing product information. If you prefer not to receive such Communications, please do not select the ‘Please inform me option’. If you do select this option and later decide that you would no longer like to receive these communications, please use the features made available to you.

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

Power Slut Racing, LLC seeks to protect the security of your personal information both online and offline. All credit card transactions are secure. Every on-line order is encrypted and sent through a secure server, using SSL technology to prevent information from being intercepted.

Confidential information such as your credit card number will be used only to fulfill your order. To protect your privacy, we will ask you to enter your credit card number and expiration date each time you place an order with us. This way, even if someone else accesses the account information stored on your computer, they won't be able to use your credit card.

E-mail is not encrypted and is not a secure means to transmit credit card numbers. We will only display the last 4 digits of your credit card number on your account.

Power Slut Racing, LLC reserves the right to revise this Privacy Policy in the future by posting changes at this location and we may make changes at any time without notification.

This Privacy Policy applies only to the information collected on this Site. Our Site may contain links to or from other websites and you should be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites linked to the Site.

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction

We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. In addition, we may use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.

Similarly, when you visit this Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.

wmf.webshopmanager.org does recognize your ISP (internet service provider), however, we cannot identify you as an individual. If you make an on-line purchase we do collect information (such as sales statistics and traffic patterns) to help improve your shopping experience. We keep all information confidential.

We welcome your comments and questions. Please send email to customerservice@powerslutracing.com We are confident that your visit to www.PowerSlutRacing.com is secure and safe. However, you may choose to call us directly to place your order over the telephone. Please call Customer Service at 678-773-4600.

If you have elected to provide us with your contact information, e.g., by registering on our site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the site or contact you regarding your customer service requests or your order. For example, all registered users will receive an email to confirm their order. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that PowerSlutRacing.com offers its customers.

Disclosure of Personally Identifiable Information

We will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. PowerSlutRacing.com takes great pride in having you as a customer and we will ensure your privacy as a customer. PowerSlutRacing.com does not sell or exchange names or any other information about our customers with third parties.

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.

If you have requested a Power Slut Racing, LLC brochure, all information is kept completely confidential and is not shared with any third parties. We may, on occasion, send you an updated catalog or brochure. If you do not wish to receive any mail from Power Slut Racing, LLC, please contact us via email at me@company.com. Include your name and mailing address and email address. You will be removed from any future mailings.

All of our drain plugs are machined from steel. This is for durability.

Yes, we do recommend that you replace the sealing washer/gasket every time you remove the plug.

All customers who live in the state of Georgia must pay the 7% state sales tax.

Each order can be sent to only one address. If you are purchasing several items to be shipped to different addresses, you'll need to place a separate order for each different shipping address.

YES, We (do) ship to Alaska and Hawaii.

Orders will be shipped through USPS, FedEx, or UPS based on the customers choice at checkout. We cannot ship large orders (over $100) to P.O. boxes. Please contact us if you are interested in an expedited shipping on your order.

YES, We (do) ship outside of the USA.

Shipping delays can occur when the wrong address or zip code is submitted for the shipping address. If the shipping company can not deliver the package and is returned to us we will contact you via phone or email. During the holiday season shipping delivery times may vary.

All orders are processed in the order in which they are received. All orders are subject to product availability and generally ship in 1-3 business days.

You will receive a shipping confirmation e-mail informing you of the specific carrier used for delivery, as well as a shipment tracking number for your order. Your order is not complete until you receive this email.

You can track your order status online by logging in to your account, on PowerSlutRacing.com.

Our goal is to process all orders within 24 hours of receipt. Orders are processed and shipped during regular business hours Monday through Friday, excluding holidays.

PowerSlutRacing.com ships with a variety of carriers including, but not limited to UPS, USPS, and FedEx. We reserve the right to ship with the carrier of our choice as longs as it meets the transit time of the shipping method chosen at checkout.

Please allow up to 2 to 3 business days to process the order prior to shipment.

If an item you ordered is out of stock, you will be notified via email or phone call to advise you of the expected delay and provide you with your options. You can choose to wait for the item, select an available product, or cancel your order. We will ship the item to you as soon as it is in stock. Orders for products that are not available within 30 days will be notified via email or phone call about such, and those orders will be cancelled.

Order delivery times may be delayed due to circumstances such as credit authorization, back ordered items, insufficient or inaccurate information provided when placing the order or incomplete payment. You will be contacted via email or phone, should such a condition be realized during the course of processing your order.

Some items we sell may require that the shipping address match the billing address on the credit card that you are using to place the order. This helps protect you from theft or fraud because the address you enter is verified.

Power Slut Racing reserves the right to hold any order for a security review. If your order is affected, you will be notified.

Return shipping is the customer's responsibility.

Including customers who received free outbound shipping; all shipping costs for returns and/or items exchanged and shipped back to the customer is the customer's responsibility.

Power Slut Racing takes every precaution to insure that all items are packaged in a way to avoid any damage during shipping. If shipping damage does occur, the shipping carrier and Power Slut Racing must be notified within 24 hours of delivery.

Power Slut Racing stands behind our products 100% and will help with any installation or fitment issue. Damage during installation is not the responsibility of Power Slut Racing. Feel free to contact us with any questions.

All used parts sales are final. Used parts are non-refundable, non-returnable. Used parts are sold 'as-is' with no guarantee expressed or implied.

All electronic parts sales are final. Electronic parts are non-refundable, non-returnable.

All returns require pre-authorization before refunds, exchanges or credits will be processed. Power Slut Racing will make every effort to satisfy your needs.

Returns will be accepted up to 30 days from order date, with approval only. No returns can be processed after 30 days of purchase. Once we authorize the merchandise to be returned, we will issue you a Return Merchandise Authorization (RMA) number to be written on the outside of the package. Returns without authorization will not be accepted. The customer is responsible for ALL shipping charges incurred in the process of returning any part of an order. Returned packages must be sent pre-paid. COD packages will be refused and returned at customers expense. It is required that ALL returns be insured and shipped with a carrier providing a method of tracking in the event the shipment is lost or damaged. Please send the merchandise in its original condition and packaging to:

• Power Slut Racing
• 4953 Highpoint Way NE
• Marietta, GA 30066-6704

Any product returning to PowerSlutRacing.com must be in its original, unused condition with its original packaging intact. All product contents must be returned in the original condition as well. Any returns that do not meet these criteria will have a 20% restocking fee deducted from the refund amount.

Any returns that are sent without a return authorization number will cause delays in correcting any issues you may have. Please contact us first!

Shipping and handling /insurance charges are not refundable. Please allow up to 72 hours for refunds to be processed.

All special order sales are final. Special order parts are non-exchangeable, non-refundable, and non-returnable. All custom made items parts are special order.